RETURN & EXCHANGE POLICY

At Sea of Mud, we stand behind every product we sell. If something isn’t right with your order, we’ll work with you to make it right.

Returns

Eligible items may be returned within 30 days of delivery.

To qualify for a return, items must be:

• Unworn
• Unwashed
• In their original condition
• Free of stains, odors, pet hair, or damage
• Returned with original tags, when applicable

Returns that do not meet these conditions may be declined.

Exchanges

Need a different size?

We’re happy to exchange eligible apparel. Simply start a return through your customer account and select Exchange. Once your return has been received and approved, we’ll ship your replacement, subject to inventory availability.

Final Sale Items

The following items are final sale and are not eligible for return or exchange:

• Hats
• Stickers
• PVC patches
• Gift cards
• Clearance or final sale merchandise
• Any item marked Final Sale

Return Shipping

Customers are responsible for return shipping costs unless:

• We shipped the wrong item, or
• Your order arrived damaged or defective.

We recommend using a trackable shipping service, as Sea of Mud cannot guarantee receipt of returns lost in transit.

Refunds

Once your return is received and inspected, we’ll notify you by email.

If your return is approved, your refund will be issued to your original payment method. Please allow several business days for your financial institution to process the refund.

Original shipping charges are non-refundable.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery so we can make it right.

Customer Service:
customerservice@seaofmud.com

How to Start a Return

To start a return or exchange, sign in to your customer account and select the order you’d like to return.

If you need assistance at any point, contact us at:

Customer Service
customerservice@seaofmud.com