SHIPPING & RETURNS
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
RETURN & EXCHANGE POLICY
All sales are final. This is due to multiple vendors having product being sold. All items from the headgear collection, such as hats, caps, and beanies are non-returnable and non-refundable since they are embroidered print on demand. PVC patches and stickers are also non-refundable and non-returnable.Exceptions will can be made on a case to case basis.
Additional non-returnable items:
There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 7 days after delivery.We are not accepting returns on any Neck Gaiters due to the COVID-19. All Neck Gaiter products are final sale only. We apologize for any inconvenience this may cause.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If your purchase is from a different vendor their policies apply and may differ from ours. If you need to exchange it for the same item, vist here email email@example.com